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What do you think about your new kitchen doors? My doors are great, totaly changed the look of my kitchen.
How did you get on fitting your new doors? The fitting of the doors was easy, with the holes pre-drilled for the existing hindges.
What does the finished job look like? Outstanding, very happy with them.
What could we do to improve our kitchen doors or our service? Now for the BUT! Unfortunetly i had measured 1 of my doors wrongly. As a result i needed to order another door. I had spent £480 on doors and as i had spent over £250 i recieved free delivery. When i ordered the door to replace the door which i measured wrongly, this took me to well over £500. I was so disappointed to be charged £60 for the door / delivery i had to re-order, the price of the door was fine but i was also asked to pay a whopping £22 for the delivery of 1 door. This in my view was totally exsessive, especially as i had spent over £500 and this added insult to injury over my mistake.The customer service i recieved was shocking, with a not caring attitude and no fexibility whatsoever regarding my situation.As a result, there would be no way i would deal with yourselves again, or recommend you to others.
Would you recommend us to others No
Any other comments? Kitchen doors - 10 / 10
Customer service - 0 / 10Shame that the customer service lets down an outstanding product!
Name Kevin G
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