|What do you think about your new kitchen doors?||
Very good quality, nicely finished and very well packed. (Even the sticky identification labels on the reverse of the doors peeled off easily!)
|How did you get on fitting your new doors?||We watched your video on how they should be fitted and followed your instructions. The fitting took much less time than we'd anticipated and did not cause difficulties.|
|What does the finished job look like?||The new doors are identical to the originals - we were extending the range of units in our kitchen - and we have a new 'seamless' look, which everyone appreciates.|
|What could we do to improve our kitchen doors or our service?||Delivery was in two lots - the hinges came a day or two after placing the order, and the doors themselves and the handles came together only ten days after placing the order. We had not expected them this soon, but fortunately were at home to receive them. Your email to say they had left the factory actually got to me three days after the doors - maybe it's worth your checking how quickly they send them out, so that customers get a better warning of their arrival?|
|Would you recommend us to others||Yes|
|Any other comments?||Once the outer coating on the doors has been drilled through, there is very little resistance to the drill bit - some people might get caught out by this if they are using their own fixings, rather than getting you to pre-drill the hinge holes. Fortunately, we were very cautious and this did not cause us a problem at all.
We are very happy with our new doors and were pleased to be able to use your swatch service to achieve an exact match with our original cupboards.
Mrs Caroline A. - Oxford, Oxfordshire
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