Care and maintenance

Care & Maintenance of Made to Measure Doors

This applies to all doors in our Trends, Visions, Bella and Zurfiz ranges. For any specific door queries, please call 01825 765 041.

You should avoid storing or installing any type of door into a newly plastered kitchen, or any room with a high humidity as this can damage the door. We suggest that you clean the doors with a mild detergent. You should avoid any harsh or abrasive cleaners. You can avoid possible heat damage to your doors by following these simple guidelines.

Doors fitted adjacent to any heat source should be protected with heat protector strips which are available for purchase on this website. Avoid placing any heat and steam producing appliances (such as toasters, deep fat fryers, kettles, bread makers etc) directly below your doors as this can cause damage. The correct care will help ensure that your new doors have a long and happy life.

Caring for High Gloss Door Finishes

We suggest removing the protective plastic film to allow for inspection of the doors on delivery. Then re apply the film as this helps protect the surface during installation.After your doors have been fitted and the plastic film removed, we suggest not cleaning the doors for 1 week to allow the high gloss surface to 'cure'.

You should clean the doors with a soft damp cloth with a mild detergent. Never use any harsh or abrasive cleaners and this may damage the gloss surface of the door. Normal cleaning and polishing may leave minor scratches on the surface of the door, which is quite natural.

Care and Maintenance of Your New Worktops

Melamine resin is the hardest of all synthetically produced organic materials. This is the reason for the high scratch and wear resistance of HPL. The high impact resistance of the material is due to the elasticity of phenolic resin. These properties also explain the high resistance of HPL to chemicals and heat. Burning a cigarette on the surface of HPL is one of the quality tests specified in BS/EN 438, which also determines all the other qualities important for the user.

However, the bottoms of some saucepans can become extremely hot and we recommend using a protective pad.

• Conforming to BS/EN 438There's nothing easier than cleaning and caring for Duropal Worktops.

A major advantage of Duropal Worktops is that the HPL surface makes cleaning so simple. Usually a moist cloth is sufficient, but use washing-up liquid to get rid of any grease. Stubborn dirt can be removed with an organic solvent such as methylated spirits or alcohol. Brushes with hard bristles (but not wire brushes) may also be used.

Please do not cut or chop directly on the worktop surface – always use a chopping board or worktop saver.

Always place hot pans, ovenware and irons on a trivet or protective pad to protect the surface from the intense heat which can cause damage to the worktop if placed directly on the surface.

The use of abrasive cleaners and pads, corrosive or aggressive cleaning agents should be avoided as they will have a detrimental effect on the worktop surface.

The use of PVC aprons may affect the durability of the HPL on the post-formed edge of worktops, and could lead to premature wear in high traffic work areas such as in front of the sink and hob.

Kettles, coffee machines, fryers and other heat or damp source should not be positioned directly over worktop joints. Constant changes in temperature could lead to failure of the joint.

Cuts and scratches will be more noticeable on dark decors and gloss finishes.

Care and Maintenance of Standard Sized Doors

This applies to all doors in our Vivo range. For any specific door queries, please call 01825 765 041.

Before commencing any work on doors or accessories, i.e. hinge boring, handle installation, cutting etc. please inspect the product thoroughly, making sure that it is free from scratches or blemishes.

Once the product has been altered in any way from the state it was supplied, it cannot be replaced.

Care When Fitting

Always handle doors/drawers with care to avoid damage. When fitting hinges and handles to doors/drawers please ensure they are placed on a clean and smooth cushioned surface to avoid scratches to the product.

Foil/ Vinyl/ Lacquered/ High Gloss Painted Doors

Some doors may have protective film on the face. Direct exposure to sunlight may cause an adverse effect therefore it is recommended that you remove this film as soon as possible after fitting. Due to the manufacturing process vinyl doors must not be exposed to temperatures above 70 degrees centigrade as this may cause damage to the doors surface.

Timber/ Veneer/ Hand Painted Doors

Timber is a natural product; therefore colour, grain structure and features will differ from door to door. Raw timber doors must be treated before use.

Timber and veneer doors have a unique and natural characteristic and because of this colours may change over time when exposed to sunlight. Please be aware of this natural colour change when ordering doors to suit a previous install. Also take note of this if your door samples are over 6 months old.

Timber doors are affected by moisture; if there;s too much moisture in the environment it can have an adverse effect on the door over a period of time. Please check the moisture content of a room before installing timber doors. This also applies to hand painted doors.


We recommend the following cleaning instructions for our standard sized doors:

  • Clean the doors using only a solution of 95% lukewarm water with no more than 5% soap
  • Use a clean damp (not wet) cloth
  • Dry with a soft clean cloth. If it is a timber door run the cloth along with the grain direction
  • Any cooking marks must be wiped immediately
  • Do not allow liquids to seep into joints of doors; wipe any spillages immediately

Do not use any of the products listed below to clean the door as it may mark and damage the surface:

  • Wax furniture polish
  • Bleach / chlorine based cleaning products
  • Abrasive cleaners
  • Solvents
  • Multi-purpose
  • Alcohol based cleaners
  • Ammonia or any other similar product
  • Scouring pads or abrasive cloths

Environmental Information

Newly plastered rooms and plaster repairs should be left to dry out thoroughly before installation of doors, whatever their material. When fitting doors adjacent to an oven, a suitable heat shield must be used. Please be aware, localised or intense heat/steam can damage fascias, subsequently the use of small appliances such as kettle, toasters etc. in close proximity to your kitchen fascias should be avoided.

Colours shown on this website can vary from one door range to another (even if the name of the colour is the same) and may not be accurately displayed on your computer screen. You can order free colour swatches so that you can see exactly what your chosen colour looks like before ordering.

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